How to add an AI chat widget to your Shopify store
Add one script tag to your theme and Conversent appears on every storefront page.
Why add Conversent to Shopify
Conversent answers shopper questions using only your store's own content, then appears as a chat launcher across your storefront — helping visitors get answers without leaving the page they're on.
New here? Create your free widget first →Setup steps
The script tag you'll be pasting looks like this:
<script src="https://api.conversent.app/embed/script?widget_id=YOUR_WIDGET_ID&token=YOUR_TOKEN" async></script>- 1
Open your theme code
In Shopify admin, go to Online Store → Themes, then on your live theme click the ⋯ menu and choose Edit code.
- 2
Open theme.liquid
In the file list, open layout/theme.liquid.
- 3
Paste the script
Paste your widget's script tag from your Conversent dashboard immediately before the closing </body> tag.
- 4
Save
Click Save. The widget goes live immediately on your storefront — no separate publish step needed.
This installs the widget directly in your theme — the standard method today for a script that isn't distributed as a listed Shopify App. If Conversent ships a listed Shopify App in the future, installing through Shopify's App Embeds will become the more integrated option; this guide covers what works today.
How to verify it worked
Reload any storefront page (home, product, or collection page) and look for the chat launcher in the bottom corner.
Also see: WordPress · Wix · Webflow
Ready to add Conversent to your store?
Create your widget and get your script tag in a few minutes — no card required.
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